Privacy Policy

The Phone Call

Your call is the only form on this site.

We note the number you call from, the address of the property, and the loss details you choose to share.

A dispatcher uses these facts to send a crew.

No Tracking Gear on This Poster

This site skips cookies and skips outside scripts.

No analytics package and no third-party tracker rides along on any page.

The type and the pictures load straight off our own server, nothing fetched from anywhere else.

A future change to any of that gets a notice printed on this page before it goes live.

The Host Keeps a Visit Log

The company that hosts this site keeps a plain record of traffic, the way most hosts do.

That record notes a visiting computer's address, its browser, the page it asked for, and when it asked.

Our crew reads that record only to keep the site online and to chase down a technical glitch.

What a Search or a Map Shows About Us

A search engine, a mapping app, or an online business listing can surface our name, our phone number, and our city on its own.

Each of those platforms is built and run by a separate company.

Their listing pages, and anything printed on them, sit outside our control.

Putting Your Call to Work

A caller's details send a crew out and build the estimate that crew writes up.

An insurer handling that loss may later ask to see the job record, so we hold onto one.

That same record also backs us up if anyone ever tries to misuse the company name on a job we never touched.

Where a Job Record Travels

An insurer or an adjuster gets a job record once the homeowner asks us to send it, or once the claim calls for it.

A subcontractor on the job gets the slice of that record their part of the work needs.

A subpoena or another legal demand can pull a record out of our files.

Selling a caller's or a customer's information is off the table.

Keeping the Paperwork

A job folder sits in our files for as long as the job, or a claim tied to it, stays open.

Tax rules and other legal requirements can stretch that further for a given record.

Keeping It Locked Up

Staff access to a job folder is limited to the people who work that job.

Every safeguard has a ceiling, and this company will not pretend ours has none.

On the Subject of Recorded Calls

This page takes no position on whether a given call gets recorded.

Whenever a call is recorded, the caller hears that fact spoken at the top of the call.

Reaching Into Your Own File

Dial (313) 555-0105 to see your own job information, to fix a wrong detail in it, or to have it removed.

A record this company is bound by law to retain, or that an open claim still needs, stays put despite that request.

About Young Visitors

This site is built for homeowners and property managers.

A child under 13 is outside that audience, and this company collects no information knowingly from anyone that young.

Jumping to Another Site

A click on this site can carry a visitor to an insurer's page, a review platform, or another outside destination.

Whatever privacy rules that destination runs on take over the moment you land there.

Revisions to This Page

A change in how the business runs can bring a revision to this policy.

Check the heading above for the date this version went live.

Contact

Call (313) 555-0105 with a question about this policy.